What we collect

When you request service, buy a visit, or subscribe to updates, we collect the details you provide: name, phone number, email address, service address, and notes about your system. Online purchases additionally share order details with our secure payment processor — we never see or store your full card number.

How we use it

  • Scheduling and service — to book, confirm, and complete your visits.
  • Communication — appointment reminders, service follow-ups, and replies to your messages.
  • Updates you asked for — seasonal tips and offers, only if you subscribed. Unsubscribe any time.

What we never do

We never sell your information, never share it with marketers, and never use it for anything beyond serving you and running our business. Service records stay between you and our team.

Your rights

Ask us any time what we hold about you, correct it, or have it deleted — email hello@emberlinecomfort.com or call (555) 100-2000 and we'll take care of it promptly.